Pipeline Safety Management Systems (PSMS) are management tools that will help a pipeline operator comprehensively and holistically manage all the many aspects of pipeline safety. The framework of PSMS is specified in the API Recommended Practice 1173 and consists of ten elements, one being 'Competence, Awareness, and Training' which is probably the most important one since there is a strong link between pipeline failures and human errors caused by incompetence.

Pipeline integrity teams – including teams of one – are comprised of individuals, each with their own competencies and experiences, who are required to perform a set of tasks according to their job description or function. How can you be sure your team has the necessary skills or maintains them as new members join and experienced members leave?

Competencies of the individual need to be assessed against a defined standard to ensure validation. Competency standards specify the knowledge, skills, and abilities required to perform a task at a specified level (e.g. foundation, practitioner, expert), and encourage continued development. Competency frameworks define the set of competencies and the levels required to undertake all of the functions of the integrity team.

Including competency assessments within a safety management system should reduce the likelihood that substandard staff development or performance is overlooked and help lead to continuous improvement. Additionally, a demonstrable process of competence assessment provides assurance to regulators and other stakeholders that a core aspect of safety, namely staff competence, is valid.

This free webinar introduces a structured approach for developing, assessing and demonstrating competence in compliance with Item 9 of the PSMS, ‘Competence, Awareness, and Training’.

Presented By

Karen Collins
Program Manager

Karen is the Program Manager at ROSEN Group, responsible for providing education and competency solutions in the U.S. With 10 years of experience in pipeline integrity, Karen recognizes the direct correlation between the integrity of a pipeline and competence. She is committed to promoting competency development, evaluation and competency standards in the oil and gas industry. Karen holds a B.B.A. in Finance and Statistics from the University of Houston Downtown.


Michelle Unger
Head of Business Line Education Systems and Services

Michelle is the Head of the Group Business Line 'Education Systems and Services' for the ROSEN Group, and is based in the UK. She has over 20 years’ experience: her early career involved pipeline integrity consultancy, but her more recent experience is in technical training, learning, education, and competence development. Michelle is a Visiting Lecturer at Newcastle University in the UK and was a member of the development team of the MSc in Subsea Engineering and Management at Newcastle University. She also served as the Program Director of the Distance Learning MSc in Pipeline Integrity Management at Northumbria University in the UK, which was awarded the ASME Global Pipeline Award in 2014. Michelle is a Civil Engineer with a master’s degree in Pipeline Hydraulics. She holds a PgC in Academic Practice from Newcastle University and is a Fellow of the Higher Education Academy in the UK.


Simon Irvine
Learning Manager

Simon Irvine is a Learning Consultant and Manager at ROSEN, responsible for providing education and competency solutions globally. He currently leads the development and delivery of ROSEN’s educational products and services. He has over 12 years’ experience in technical development of competence – mostly in the oil and gas industry. His expertise focuses on competency development, evaluation metrics, and learning technologies.



  • Understand how human factors influence pipeline safety
  • Gain awareness of the importance of the ‘Competence, Awareness, and Training’ item within a Pipeline Safety Management System
  • Know how to apply a competency framework within a Plan-Do-Check-Act cycle
  • Learn about the elements contained in a competency standard


This webinar is aimed at professionals with responsibilities in training and competency development in pipeline integrity management.

  • Individuals responsible for Item 9 of PSMS
  • Individuals responsible for communicating the competency and qualifications of their integrity teams to regulators
  • Organizations that are interested in developing standards to help operators comply with PSMS
  • All individuals working in Pipeline Integrity Management interested in training and competency development