In principle, we process personal data only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent cannot be obtained for reasons of fact and the processing of the data is permitted by law.
Website
Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. This is e.g. information like
We collect such technical information in so-called “log files”, so that you can display our website correctly and we can identify the causes of any technical problems, for the technical optimization of our websites and for the purpose of the security of our computer systems and networks. For these purposes, we have a legitimate interest in the processing of data according to Art. 6 para. 1 s. 1 lit. f GDPR.
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Typically, this technical information will be erased or rendered unrecognizable at the latest after seven days.
Contact Requests
On our website you can contact us via various options: e.g. contact form, book a demo, request a quote, request product information, request guides. If you make use of these options, the data entered in the input mask will be transmitted to us and saved. In addition to the specific input macro data, the IP address and the date and time of the request are collected and stored.
The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website.
The processing of personal data from the input mask is solely for the processing of your request. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
Alternatively, a contact via e-mail address is possible. In this case, your personal data transmitted by e-mail will be stored.
In this context, there will be no disclosure of the data to third parties, unless this is necessary for the processing of the query. In any case, the data will be used exclusively for processing the conversation, unless agreed upon otherwise.
Newsletter
When signing up for the Newsletter, data entered into the input mask will also be stored, in order to provide the Newsletter. The legal basis for this processing is art. 6 para. 1 s. 1 lit. a GDPR. Your e-mail address, time of subscription and the IP address used for subscribing will be retained as long as you subscribe to our Newsletter. This service is provided by means of a double opt-in. Thus, you will receive an e-mail containing a link by which you can confirm that you are the owner of the e-mail address and wish to be notified via our e-mail service. You can unsubscribe from this service by opting out via the link provided in each Newsletter any time.
Cookies and Tracking Technologies
Web Browser Cookies: A web browser cookie is a small text file sent from a website to your computer or mobile device where it is stored by your web browser. Web browser cookies may store information such as your IP address or other identifier, your browser type, and information about the content you display and interact with on the digital services. By storing such information, web browser cookies can store your preferences and settings for online services and analyze how you use online services.
Tracking Technologies: Web Beacons, Pixels, Tags and Scripts
E-mails and mobile applications can contain small, transparent image files or lines of code to record how you interact with them. This information is used to help website and app publishers better analyze and improve their services.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page break. Cookies as well as the storage of data in the local storage only allow functionalities which should contribute to a positive user experience on our website. We do not use cookies with personal data without given consent.
In addition, we use cookies on our website that allow an analysis of users’ browsing behavior.
When accessing our website, the user is informed about the use of cookies for analytics purposes and his consent to the processing of the personal data used in this context is obtained.
The legal basis for the processing of personal data using technically necessary cookies is Article 6 para. 1 s. 1 lit. f GDPR. The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page break. We require cookies for the following applications: acceptance of language settings. The user data collected through technically necessary cookies will not be used to create user profiles.
The legal basis for the processing of personal data using cookies for analytics purposes is the consent of the user Art. 6 para. 1 lit. a GDPR. The use of the analytics cookies is for the purpose of improving the quality of our website and its contents. Through the analytics cookies, we learn how the website is used and so we can constantly optimize our offer.
Cookies are stored on the computer of the user and transmitted to our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.
Description of Service
This is a consent management service. Usercentrics GmbH is used on the website as a processor for the purpose of consent management.
Processing Company
Usercentrics GmbH Sendlinger Str. 7, 80331 Munich, Germany
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
datenschutz@usercentrics.com
Data Purposes
This list represents the purposes of the data collection and processing.
Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The consent data (given consent and revocation of consent) are stored for one years. The data will then be deleted immediately.
Data Recipients
In the following the recipients of the data collected are listed.
Usercentrics GmbH
Click here to read the privacy policy of the data processor
https://usercentrics.com/privacy-policy/
Description of Service
This is a content management service including search options and analytics data.
Processing Company
Sitecore
101 California Street
Floor 16
San Francisco, CA 94111
Data Protection Officer of Processing Company
Chief Privacy and Cyber Compliance Officer
Sitecore
101 California Street
Suite 1600
San Francisco, CA 94111
Emailing privacy@sitecore.com with the subject line “Data Subject Rights Request,”
Data Purposes
Sitcore uses cookies to collect information about the way that visitors use Sitecore Sites, to support the features and functionality of those Sites, and to personalize your experience when you use them.
Technologies Used
Data Collected
Duration to store the data
Data Recipients
Storage Information
Stored Information
Description of Service
This is a web analytics service. With this, the user can measure the advertising return on investment "ROI" as well as track user behavior with flash, video, websites and applications
Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of data collection and processing.
Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
Duration to store the data
The retention period is the time span the collected data is saved for processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The Retention Period depends on the type of saved data. Each user can choose how long Google Analytics retains data before automatically deleting it.
Data Recipients
In the following the recipients of the data collected are listed.
Google Ireland Limited, Alphabet Inc., Google LLC
Click here to read the privacy policy of the data processor
https://policies.google.com/privacy?hl=en
Click here to read the cookie policy of the data processor
https://policies.google.com/technologies/cookies?hl=en
Click here to opt out from this processor across all domains
https://tools.google.com/dlpage/gaoptout?hl=de
Storage Information
Maximum age of cookie storage: 2 years
Stored Information
Description of Service
This is a tag management system. Via Google Tag Manager, tags can be integrated centrally via a user interface. Tags are small sections of code that can track activities. Script codes of other tools are integrated via Google Tag Manager. The Tag Manager allows to control when a particular tag is triggered.
Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted as soon as they are no longer needed for the processing purposes.
Data Recipients
In the following the recipients of the data collected are listed.
Alphabet Inc., Google LLC, Google Ireland Limited
Click here to read the privacy policy of the data processor
https://policies.google.com/privacy?hl=en
Click here to read the cookie policy of the data processor
https://policies.google.com/technologies/cookies?hl=en
Description of Service
This is an integrated map service.
Processing Company
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
Description of Service
This is a service that checks whether data is entered by a human or by an automated program.
Processing Company
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Description of Service
This is a service that provides interactive request forms, known as “flows”.
Processing Company
Heyflow GmbH
Jungfernstieg 49
20354 Hamburg, Germany
support@heyflow.com
Data Protection Officer of Processing Company
Proliance GmbH / www.datenschutzexperte.de
Data Protection Officer
Leopoldstr.21
80802 Munich
datenschutzbeauftragter@datenschutzexperte.de
Data Purposes
This list represents the purposes of the data collection and processing.
Data Collected
Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
Data Recipients
In the following the recipients of the data collected are listed.
Heyflow GmbH
Click here to read the privacy policy of the data processor
https://heyflow.com/legal/data-privacy/
Data Processing
Heyflow processes personal data collected via flows exclusively on our behalf and in accordance with our instructions on the basis of a data processing agreement. Heyflow uses the server hosting service “Google Cloud Platform” of Google LLC and the cloud computing service “Amazon Web Services” (“AWS”) of Amazon Web Services EMEA SARL. Heyflow services, including personal data collected via flows, are hosted and processed exclusively on servers in the EU.
Description of Service
This is a drag and drop form builder.
Processing Company
Nintex UK Ltd
138 Fetter Ln, London EC4A 1BT, United Kingdom
Data Purposes
This list represents the purposes of the data collection and processing.
Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
United Kingdom
Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted as soon as they are no longer required for the processing purposes.
Data Recipients
In the following the recipients of the data collected are listed.
Nintex UK Ltd, ROSEN Swiss AG
Description of Service
This is an e-mail marketing service including forms.
Processing Company
Inxmail GmbH
Wentzigerstr. 17
79106 Freiburg
E-Mail: info@inxmail.de
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
DDSK GmbH
Stefan Fischerkeller
Dr.-Klein-Straße 29
88094 Tettnang
Email: datenschutz@inxmail.de
Data Purposes
This list represents the purposes of the data collection and processing.
Data Collected
Storage Information
Our newsletters and forms are designed so that we can obtain findings about improvements, target groups or the reading behavior of our subscribers. We are able to do this thanks to a 'web beacon’ or tracking pixel that reacts to interactions with the newsletter, such as looking at whether links are clicked on, whether the newsletter is opened at all, or at what time the newsletter is read. If we have been given a separate consent for tracking in our newsletter (so-called tracking permission), we can draw conclusions about the usage behavior of our newsletter subscribers. The tracking permission can be withdrawn separately, i.e. without withdrawing the consent for the subscription of the newsletter itself. Without a tracking permission we cannot draw any conclusions about the usage behavior of individual subscribers.
Description of Service
This is a service that provides solutions that can help optimizing cloud human experience management.
Processing Company
SAP SE,
Dietmar-Hopp-Allee 16,
69190 Walldorf/Germany
Data Protection Officer of Processing Company
Please direct any requests to webmaster[@]sap.com.
As SuccessFactors is a SAP software please check the SAP Privacy Policy here:
https://www.sap.com/about/legal/privacy.html
Data Purposes
Technologies Used
Data Collected
Duration to store the data
SAP processes your personal data only for as long as it is required:
Data Recipients
Description of Service
This is a service that provides solutions that can help optimizing cloud human experience management.
Processing Company
eRecruiter GmbH
Am Winterhafen 4
4020 Linz, Austria
Data Protection Officer of Processing Company
If you have any questions about data protection, you can contact the Data Protection Officer of eRecruiter GmbH, Dr. Jürgen Peemüller at datenschutz@erecruiter.net. Please check the eRecruiter Privacy Policy for further information: https://www.erecruiter.net/en/p/privacy-policy
Data Purposes
Technologies Used
Data Collected
B) Cookies
C) Form Data (e.g. Name, Email address)
Description of Service
LearnUpon is a Learning Management platform that offers virtual customer training and E-Learning for the Competence Club.
Processing Company
LearnUpon Limited
First Floor Ocean House, Arran Quay, Dublin 7, D07 DHT3, Ireland
Data Protection Officer of Processing Company
LearnUpon Limited.
Attn: Data Protection Manager
Telephone: 0035315310121
Email: privacy@learnupon.com
Mail: LearnUpon Limited, 1st Floor Ocean House, Arran Quay, Dublin 7, Ireland.
Attn: Data Protection Commissioner
Web www.dataprotection.ie.
Phone on +353 57 8684800 or +353 (0)761 104 800 Email info@dataprotection.ie.
Address: Data Protection Office – Canal House, Station Road, Portarlington, Co. Laois, R32 AP23. Or 21 Fitzwilliam Square Dublin 2, D02 RD28, Ireland.
Data Purposes
Technologies Used
Data Collected
Description of Service
This is a conversion tracking and retargeting service.
Processing Company
LinkedIn Ireland Unlimited Company
Wilton Place, Dublin 2, Ireland
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://www.linkedin.com/help/linkedin/ask/TSO-DPO
Data Purposes
This list represents the purposes of the data collection and processing.
Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted after 90 days.
Data Recipients
In the following the recipients of the data collected are listed.
LinkedIn Ireland Unlimited Company
Click here to read the privacy policy of the data processor
https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=www.linkedin.com
Click here to read the cookie policy of the data processor
https://www.linkedin.com/legal/cookie_policy?src=li-other&veh=www.linkedin.com
Click here to opt out from this processor across all domains
https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=www.linkedin.com
Storage Information
Maximum age of cookie storage: 6 months
Stored Information
Description of Service:
This is a Tracking technology offered by Facebook and used by other Facebook services. It is used to track interactions of visitors with websites ("Events") after they have clicked on an ad placed on Facebook or other services provided by Meta ("Conversion").
Processing Company:
Meta Platforms Ireland Ltd.
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://www.facebook.com/help/contact/1650115808681298
Data Purposes
This list represents the purposes of the data collection and processing.
Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
European Union
Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
User’s interactions tracked on websites will not be stored longer than for two years. However, the data will be deleted as soon as they are no longer needed for the processing purposes.
Data Recipients
In the following the recipients of the data collected are listed.
Meta Platforms Ireland Ltd., Meta Platforms Inc.
Click here to read the privacy policy of the data processor
https://www.facebook.com/privacy/explanation
Click here to read the cookie policy of the data processor
https://www.facebook.com/policies/cookies
Storage Information
Maximum age of cookie storage: 1 year
Stored Information
Description of Service
This is a conversion tracking service. This service records what happens after a click on an ad placed by us via Google Ads when users subsequently visit the website. In conversions, we measure whether users, after clicking on an ad placed by us via Google Ads, perform a certain action specified by us on the website (e.g., whether services are ordered). This allows the user to track which keywords, ads, ad groups or campaigns lead to the desired interaction of the users.
Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/troubleshooter/7575787?hl=en
Data Purposes
This list represents the purposes of the data collection and processing.
Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted as soon as they are no longer needed for the processing purposes.
Data Recipients
In the following the recipients of the data collected are listed.
Google Ireland Limited, Google LLC, Alphabet Inc
Click here to read the privacy policy of the data processor
https://policies.google.com/privacy?hl=en
Click here to read the cookie policy of the data processor
https://policies.google.com/technologies/cookies?hl=en
Click here to opt out from this processor across all domains
https://safety.google/privacy/privacy-controls/
Storage Information
Maximum age of cookie storage: 1 year
Stored Information
Description of Service
This is an advertising service.
Processing Company
Reddit, Inc.
548 Market St. #16093
San Francisco, California 94104
Data Protection Officer of Processing Company
Reddit Ireland Limited
Attn: Reddit EU Data Inquiries
Georges Quay Plaza, Floor 2 - 101,
Dublin D02 F856
Ireland
eurepresentative@reddit.com
Data Purposes
This list represents the purposes of the data collection and processing.
Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
Description of Service
This is a custom form builder which allows to create and change fields based on user behavior, e.g. dynamic adjustment of participation places.
Processing Company
Rocketgenius, Inc.
1620 Centerville Turnpike, Suite 102
Virginia Beach VA 23464-6500
United States
Owner contact email: kevin@rocketgenius.com
Data Purposes
This list represents the purposes of the data collection and processing.
Data Collected
Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
Data Recipients
In the following the recipients of the data collected are listed.
Rocketgenius, Inc.
Click here to read the privacy policy of the data processor
https://www.gravityforms.com/privacy/
Data Processing
Rocketgenius, Inc. may process personal data relating to users if one of the following applies:
Description of Service
This is a video player service. It can be used by user to watch, like, share, comment and upload videos.
Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted as soon as they are no longer needed for the processing purposes.
Data Recipients
In the following the recipients of the data collected are listed.
Alphabet Inc.
Google LLC
Google Ireland Limited
Click here to read the privacy policy of the data processor
https://policies.google.com/privacy?hl=en
Click here to read the cookie policy of the data processor
https://policies.google.com/technologies/cookies?hl=en
Click here to opt out from this processor across all domains
https://safety.google/privacy/privacy-controls/
Storage Information
Maximum age of cookie storage: 8 months
Stored Information