Privacy Policy

1 General Information

In principle, we process personal data only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent cannot be obtained for reasons of fact and the processing of the data is permitted by law.

Website
Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. This is e.g. information like

  • Information about the type and version of your internet browser,
  • The operating system of your computer or smartphone,
  • Your internet service provider,
  • Your IP address,
  • Date and time of your access,
  • Geographic location,
  • Websites from which you came to us,
  • Websites that you visit from our site,
  • When applicable – Referrer URL from Partner Website.

We collect such technical information in so-called “log files”, so that you can display our website correctly and we can identify the causes of any technical problems, for the technical optimization of our websites and for the purpose of the security of our computer systems and networks. For these purposes, we have a legitimate interest in the processing of data according to Art. 6 para. 1 s. 1 lit. f GDPR.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Typically, this technical information will be erased or rendered unrecognizable at the latest after seven days.

Contact Requests
On our website you can contact us via various options: e.g. contact form, book a demo, request a quote, request product information, request guides. If you make use of these options, the data entered in the input mask will be transmitted to us and saved. In addition to the specific input macro data, the IP address and the date and time of the request are collected and stored.

The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website.
 
The processing of personal data from the input mask is solely for the processing of your request. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Alternatively, a contact via e-mail address is possible. In this case, your personal data transmitted by e-mail will be stored. 
In this context, there will be no disclosure of the data to third parties, unless this is necessary for the processing of the query. In any case, the data will be used exclusively for processing the conversation, unless agreed upon otherwise.

Newsletter
When signing up for the Newsletter, data entered into the input mask will also be stored, in order to provide the Newsletter. The legal basis for this processing is art. 6 para. 1 s. 1 lit. a GDPR. Your e-mail address, time of subscription and the IP address used for subscribing will be retained as long as you subscribe to our Newsletter. This service is provided by means of a double opt-in. Thus, you will receive an e-mail containing a link by which you can confirm that you are the owner of the e-mail address and wish to be notified via our e-mail service. You can unsubscribe from this service by opting out via the link provided in each Newsletter any time.

Cookies and Tracking Technologies
Web Browser Cookies: A web browser cookie is a small text file sent from a website to your computer or mobile device where it is stored by your web browser. Web browser cookies may store information such as your IP address or other identifier, your browser type, and information about the content you display and interact with on the digital services. By storing such information, web browser cookies can store your preferences and settings for online services and analyze how you use online services.

Tracking Technologies: Web Beacons, Pixels, Tags and Scripts
E-mails and mobile applications can contain small, transparent image files or lines of code to record how you interact with them. This information is used to help website and app publishers better analyze and improve their services.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page break. Cookies as well as the storage of data in the local storage only allow functionalities which should contribute to a positive user experience on our website. We do not use cookies with personal data without given consent.

In addition, we use cookies on our website that allow an analysis of users’ browsing behavior.

When accessing our website, the user is informed about the use of cookies for analytics purposes and his consent to the processing of the personal data used in this context is obtained.

The legal basis for the processing of personal data using technically necessary cookies is Article 6 para. 1 s. 1 lit. f GDPR. The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page break. We require cookies for the following applications: acceptance of language settings. The user data collected through technically necessary cookies will not be used to create user profiles.

The legal basis for the processing of personal data using cookies for analytics purposes is the consent of the user Art. 6 para. 1 lit. a GDPR. The use of the analytics cookies is for the purpose of improving the quality of our website and its contents. Through the analytics cookies, we learn how the website is used and so we can constantly optimize our offer.

Cookies are stored on the computer of the user and transmitted to our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full. 

2 Implemented Technologies

Usercentrics Consent Management Platform

Description of Service
This is a consent management service. Usercentrics GmbH is used on the website as a processor for the purpose of consent management.

Processing Company
Usercentrics GmbH Sendlinger Str. 7, 80331 Munich, Germany

Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
datenschutz@usercentrics.com

Data Purposes
This list represents the purposes of the data collection and processing.

  • Compliance with legal obligations
  • Consent storage

Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Local storage
  • Pixel

Data Collected
This list represents all (personal) data that is collected by or through the use of this service.

  • Opt-in and opt-out data
  • Referrer URL
  • User agent
  • User settings
  • Consent ID
  • Time of consent
  • Consent type
  • Template version
  • Banner language
  • IP address

Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The consent data (given consent and revocation of consent) are stored for one years. The data will then be deleted immediately.

Data Recipients
In the following the recipients of the data collected are listed.
Usercentrics GmbH
Click here to read the privacy policy of the data processor
https://usercentrics.com/privacy-policy/

Sitecore Analytics / Search / XMCloud / Digital Asset Management

Description of Service
This is a content management service including search options and analytics data.

Processing Company
Sitecore
101 California Street
Floor 16
San Francisco, CA 94111

Data Protection Officer of Processing Company
Chief Privacy and Cyber Compliance Officer
Sitecore
101 California Street
Suite 1600
San Francisco, CA 94111
Emailing privacy@sitecore.com with the subject line “Data Subject Rights Request,”

Data Purposes
Sitcore uses cookies to collect information about the way that visitors use Sitecore Sites, to support the features and functionality of those Sites, and to personalize your experience when you use them.

  • To improve the operation of the Sites
  • To engage in research and development of the Sites and Sitecore’s product offerings
  • To conduct ordinary business operations such as sales, marketing, support, education and training
  • To engage in corporate reporting and management  
  • To recruit employees for Sitecore to conduct market research
  • To maintain a safe and trusted environment for Sitecore employees, customers, Site visitors and members of the public
  • To conduct other similar uses pertaining to the Sitecore Sites.

Technologies Used 

  • Cookies
  • Pixel Tags

Data Collected

  • Identifiers: IP address, Email address, Unique personal identifier, Cookie data, tags, beacons, pixels, Device data (device name, browser/OS version, device configuration, settings, etc.)
  • Internet or Other Similar Network Activity: Browsing history, Search history, Information on a consumer's interaction with a website, application, or advertisement, Referring URLs, Searchterms/queries.
  • Website Activities: Session Duration, Referring Website, Source IP Address, Source Geographical Data, User Agent, Pages Viewed, Events Triggered, Other Calculated Metrics (such as content volume).

Duration to store the data

  • User Interaction Data: 90 Days
  • Analytics Data: None

Data Recipients

  • Sitecore Affiliates
  • Third Party service providers
  • Ad networks and advertising providers

Storage Information

Stored Information

 

Google Analytics

Description of Service
This is a web analytics service. With this, the user can measure the advertising return on investment "ROI" as well as track user behavior with flash, video, websites and applications

Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form

Data Purposes
This list represents the purposes of data collection and processing.

  • Marketing
  • Analytics

Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies
  • Pixel
  • JavaScript
  • Device fingerprinting

Data Collected
This list represents all (personal) data that is collected by or through the use of this service.

  • Click path
  • Date and time of visit
  • Device information
  • Location information
  • IP address
  • Pages visited
  • Referrer URL
  • Browser information
  • Hostname
  • Browser language
  • Browser type
  • Screen resolution
  • Device operating system
  • Interaction data
  • User behavior
  • Visited URL
  • Cookie ID

Duration to store the data
The retention period is the time span the collected data is saved for processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The Retention Period depends on the type of saved data. Each user can choose how long Google Analytics retains data before automatically deleting it.

Data Recipients
In the following the recipients of the data collected are listed.
Google Ireland Limited, Alphabet Inc., Google LLC
Click here to read the privacy policy of the data processor
https://policies.google.com/privacy?hl=en
Click here to read the cookie policy of the data processor
https://policies.google.com/technologies/cookies?hl=en
Click here to opt out from this processor across all domains
https://tools.google.com/dlpage/gaoptout?hl=de

Storage Information
Maximum age of cookie storage: 2 years

Stored Information

  • Name: __utmb; This cookie is used to track the time of the visit.; Type: cookie; Duration: Session;
  • Name: _ga; this cookie is used to distinguish between users.; Type: cookie; Duration: 2 years;
  • Name: _gid; this cookie is used to identify the user.; Type: cookie; Duration: 1 day;
  • Name: __utma; this cookie is used to record the time and date of the first visit, the total number of visits and the start time of the current visit. ; Type: cookie; Duration: Session;
  • Name: __utmz; this cookie is used to record where the visitor came from. ; Type: cookie; Duration: Session;
  • Name: IDE; this is used to show personalised ads; Type: cookie; Duration: 1 year, 1 month;
  • Name: CONSENT; this is used to store the consent choices of the user. ; Type: cookie; Duration: 2 years;
  • Name: __utmt; this is used to throttle the request rate. ; Type: cookie; Duration: 10 minutes;
  • Name: _gat; this is used to read and filter requests from bots.; Type: cookie; Duration: 1 minute;
  • Name: __utmc; this is used to store the time of the visit.; Type: cookie; Duration: 30 minutes;

Google Tag Manager

Description of Service
This is a tag management system. Via Google Tag Manager, tags can be integrated centrally via a user interface. Tags are small sections of code that can track activities. Script codes of other tools are integrated via Google Tag Manager. The Tag Manager allows to control when a particular tag is triggered.

Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form

Data Purposes
This list represents the purposes of the data collection and processing.

  • Tag Management

Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Website tags

Data Collected
This list represents all (personal) data that is collected by or through the use of this service.

  • Aggregated data about tag firing

Duration to store the data 
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
In the following the recipients of the data collected are listed.
Alphabet Inc., Google LLC, Google Ireland Limited
Click here to read the privacy policy of the data processor
https://policies.google.com/privacy?hl=en
Click here to read the cookie policy of the data processor
https://policies.google.com/technologies/cookies?hl=en

Google Maps

Description of Service
This is an integrated map service.

Processing Company
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form

Data Purposes
This list represents the purposes of the data collection and processing.

  • Display maps based on personal information like IP addresses

Google ReCaptcha

Description of Service
This is a service that checks whether data is entered by a human or by an automated program.

Processing Company
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form

Nintex

Description of Service
This is a drag and drop form builder.

Processing Company
Nintex UK Ltd
138 Fetter Ln, London EC4A 1BT, United Kingdom

Data Purposes
This list represents the purposes of the data collection and processing.

  • Collection and redirect of data provided via web forms.

Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies

Data Collected
This list represents all (personal) data that is collected by or through the use of this service.

  • Country
  • Email Address
  • First name
  • Last name
  • Company name
  • Telephone number
  • Subject

Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
United Kingdom

Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted as soon as they are no longer required for the processing purposes.

Data Recipients
In the following the recipients of the data collected are listed.
Nintex UK Ltd, ROSEN Swiss AG

Inxmail

Description of Service
This is an e-mail marketing service including forms. 

Processing Company 
Inxmail GmbH
Wentzigerstr. 17
79106 Freiburg
E-Mail: info@inxmail.de

Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
DDSK GmbH
Stefan Fischerkeller
Dr.-Klein-Straße 29
88094 Tettnang
Email: datenschutz@inxmail.de

Data Purposes
This list represents the purposes of the data collection and processing.

  • Process emails to predefined user groups
  • Collect and redirect data provided via web forms.

Data Collected

  • Email address
  • Master Data (e.g. name, address
  • Contact Data (e.g. Email address, telephone number)
  • Content Data (e.g. Text inputs, Dropdown selection)
  • Meta Data (e.g. device information, clicks on buttons)
  • Opening rates

Storage Information
Our newsletters and forms are designed so that we can obtain findings about improvements, target groups or the reading behavior of our subscribers. We are able to do this thanks to a 'web beacon’ or tracking pixel that reacts to interactions with the newsletter, such as looking at whether links are clicked on, whether the newsletter is opened at all, or at what time the newsletter is read. If we have been given a separate consent for tracking in our newsletter (so-called tracking permission), we can draw conclusions about the usage behavior of our newsletter subscribers. The tracking permission can be withdrawn separately, i.e. without withdrawing the consent for the subscription of the newsletter itself. Without a tracking permission we cannot draw any conclusions about the usage behavior of individual subscribers.

 

SAP SuccessFactors 

Description of Service
This is a service that provides solutions that can help optimizing cloud human experience management.

Processing Company
SAP SE,
Dietmar-Hopp-Allee 16,
69190 Walldorf/Germany

Data Protection Officer of Processing Company
Please direct any requests to webmaster[@]sap.com.
As SuccessFactors is a SAP software please check the SAP Privacy Policy here:
https://www.sap.com/about/legal/privacy.html

Data Purposes

  • pursue its business relationships with you, your employer, or your employer’s customers, including ensuring your satisfaction with and keeping you up to date on the latest news about our products and services,
  • develop and offer you its software products, cloud and other services,
  • protect the quality and safety of its premises, facilities, products or services,
  • secure and, if necessary, defend its protected legal assets against unlawful attacks, assert our rights or defend SAP against legal claims,
  • ensure compliance with statutory laws and regulations applicable to SAP,
  • operate SAP’s Internet pages, web offerings, or other online events including analyzing the behavior of the users, enabling you to create a user profile, benefit from an identity service and to promote and continuously improve your user experience,

Technologies Used

Data Collected

  • personal contact data,
  • personal data related to your or your employer’s business relationship with SAP,
  • personal data SAP must collect due to legal- and compliance-related purposes,
  • personal usage, registration, and participation data which SAP may generate through your use of its web and online offerings,
  • special categories of personal data,
  • application-related personal data,
  • personal data which SAP may receive from third parties,
  • personal data SAP requires to ensure your or your employer’s satisfaction with our products, services and offerings.

Duration to store the data
SAP processes your personal data only for as long as it is required:

  • to make products and services requested by you or your employer available to you;
  • for SAP to comply with statutory obligations to retain personal data, resulting inter alia e.g. from applicable export, finance, tax or commercial laws;
  • to fulfill SAP’s legitimate business purposes as further described in this privacy statement, unless you object to SAP’s use of your personal data for these purposes; 
  • until you revoke a consent you previously granted to SAP to process your personal data. To learn more about how you may revoke consent, please see guidance below in section titled, “What are your data protection rights".

Data Recipients

  • Entities of the SAP group
  • Third Party Providers
  • SAP Partners
  • Other third parties

eRecruiter

Description of Service
This is a service that provides solutions that can help optimizing cloud human experience management.

Processing Company
eRecruiter GmbH
Am Winterhafen 4
4020 Linz, Austria

Data Protection Officer of Processing Company 
If you have any questions about data protection, you can contact the Data Protection Officer of eRecruiter GmbH, Dr. Jürgen Peemüller at datenschutz@erecruiter.net. Please check the eRecruiter Privacy Policy for further information: https://www.erecruiter.net/en/p/privacy-policy

Data Purposes

Technologies Used

Data Collected

  • A) Automated data collection Your browser automatically transfers data to our system when you visit our website: 
  • IP address
  • URL of the page from which you came to our website
  • Browser type
  • Date and time of your visit
  • Operating system use
  • Amount of data sent

B) Cookies

C) Form Data (e.g. Name, Email address)

Tovuti

Description of Service
Tovuti is a Learning Management platform that offers virtual customer training and E-Learning for the Competence Club.

Processing Company
Tovuti LMS, Inc.
775 S Rivershore Ln STE 200, Eagle, ID 83616, United States

Data Protection Officer of Processing Company
Tovuti, Inc.
Attn: Privacy Policy Officer
775 S. Rivershore Lane, Suite 200
Eagle, Idaho 83616
Email: legal@tovutiteam.com

Data Purposes

  • provide products and services
  • Gain insights

Technologies Used

  • Direct input fields
  • Cookies
  • Service Providers

Data Collected

  • Contact information (e.g. name, email address, postal address, telephone number)
  • Device Identifiers (e.g. advertising IDs, Cookies, IP address) 
  • Usage Data (e.g. time of request, browser and operation system)
  • Content (e.g. Content a user created, uploads)
  • Customer information (e.g. invoicing data, service usage data)

Linkedin Insight Tag

Description of Service
This is a conversion tracking and retargeting service.

Processing Company
LinkedIn Ireland Unlimited Company
Wilton Place, Dublin 2, Ireland

Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://www.linkedin.com/help/linkedin/ask/TSO-DPO

Data Purposes
This list represents the purposes of the data collection and processing.

  • Marketing
  • Retargeting
  • Analytics

Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies
  • Pixel

Data Collected
This list represents all (personal) data that is collected by or through the use of this service.

  • Device information
  • IP address
  • Referrer URL
  • Timestamp
  • Browser information

Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted after 90 days.

Data Recipients
In the following the recipients of the data collected are listed.
LinkedIn Ireland Unlimited Company
Click here to read the privacy policy of the data processor
https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=www.linkedin.com
Click here to read the cookie policy of the data processor
https://www.linkedin.com/legal/cookie_policy?src=li-other&veh=www.linkedin.com
Click here to opt out from this processor across all domains
https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=www.linkedin.com

Storage Information
Maximum age of cookie storage: 6 months

Stored Information

  • Name: BizographicsOptOut; This cookie is used to determine whether a user has rejected targeted advertising.; Type: cookie; Duration: 10 years;
  • Name: UserMatchHistory; Used by the LinkedIn Insight tag to provide detailed campaign reporting and discover new business demographics by layering LinkedIn data with website visitor data.; Type: cookie; Duration: 30 days;
  • Name: U; This is a browser Identifier for users outside EU/EEA.; Type: cookie; Duration: 2 months, 29 days;
  • Name: li_sugr; Used to make a probabilistic match of a user's identity outside the EU/EEA.; Type: cookie; Duration: 2 months, 29 days;
  • Name: bscookie; This is used for remembering that a logged in user is verified by two factor authentication.; Type: cookie; Duration: 2 years;
  • Name: bcookie; Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse.; Type: cookie; Duration: 2 years;

Facebook Pixel

Description of Service:
This is a Tracking technology offered by Facebook and used by other Facebook services. It is used to track interactions of visitors with websites ("Events") after they have clicked on an ad placed on Facebook or other services provided by Meta ("Conversion").

Processing Company:
Meta Platforms Ireland Ltd.

Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://www.facebook.com/help/contact/1650115808681298 

Data Purposes
This list represents the purposes of the data collection and processing.

  • Analytics
  • Marketing
  • Retargeting
  • Advertisement
  • Conversion Tracking
  • Personalization

Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies
  • Pixel
  • Data Collected

Data Collected
This list represents all (personal) data that is collected by or through the use of this service.

  • Ads viewed
  • Content viewed
  • Device information
  • Geographic location
  • HTTP-header
  • Interactions with advertisement, services, and products
  • IP address
  • Items clicked
  • Marketing information
  • Pages visited
  • Pixel ID
  • Referrer URL 
  • Usage data
  • User behavior
  • Facebook cookie information
  • Facebook user ID
  • Usage/click behavior
  • Browser information
  • Device operating system
  • Device ID
  • User agent
  • Browser type


Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
European Union

Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
User’s interactions tracked on websites will not be stored longer than for two years. However, the data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
In the following the recipients of the data collected are listed.
Meta Platforms Ireland Ltd., Meta Platforms Inc.
Click here to read the privacy policy of the data processor
https://www.facebook.com/privacy/explanation
Click here to read the cookie policy of the data processor
https://www.facebook.com/policies/cookies

Storage Information
Maximum age of cookie storage: 1 year
Stored Information

  • Name: messaging_plugin_#; Type: cookie; Duration: - ;
  • Name: fr; Type: cookie; Duration: - ;
  • Name: _fbp; Type: cookie; Duration: - ;
  • Name: pxcelBcnLcy; Type: cookie; Duration: - ;
  • Name: _fbp; Type: web;

 

Reddit Advertising

Description of Service
This is an advertising service.

Processing Company
Reddit, Inc.
548 Market St. #16093
San Francisco, California 94104

Data Protection Officer of Processing Company
Reddit Ireland Limited
Attn: Reddit EU Data Inquiries 
Georges Quay Plaza, Floor 2 - 101,
Dublin D02 F856
Ireland
eurepresentative@reddit.com

Data Purposes
This list represents the purposes of the data collection and processing.

  • Marketing
  • Retargeting
  • Advertisement
  • Conversion Tracking

Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies
  • Pixel
  • Data Collected

Data Collected
This list represents all (personal) data that is collected by or through the use of this service.

  • Ads viewed
  • Content viewed
  • Device information
  • Geographic location
  • Interactions with advertisement, services, and products
  • IP address
  • Items clicked
  • Marketing information
  • Pages visited
  • Pixel ID
  • Referrer URL
  • Usage data
  • Usage/click behavior
  • Browser information
  • Device operating system
  • Device ID
  • User agent
  • Browser type

Youtube Video

Description of Service
This is a video player service. It can be used by user to watch, like, share, comment and upload videos.

Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form

Data Purposes
This list represents the purposes of the data collection and processing.

  • Displaying Videos

Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies (if Privacy-Enhanced Mode is not activated)

Data Collected
This list represents all (personal) data that is collected by or through the use of this service.

  • Device information
  • IP address
  • Referrer URL
  • Videos viewed

Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
In the following the recipients of the data collected are listed.
Alphabet Inc.
Google LLC
Google Ireland Limited
Click here to read the privacy policy of the data processor
https://policies.google.com/privacy?hl=en
Click here to read the cookie policy of the data processor
https://policies.google.com/technologies/cookies?hl=en
Click here to opt out from this processor across all domains
https://safety.google/privacy/privacy-controls/

Storage Information
Maximum age of cookie storage: 8 months

Stored Information

  • Name: __sak; This is used to store information about the visitor's video preferences.; Type: web;
  • Name: LAST_RESULT_ENTRY_KEY; This is used to save the user settings when retrieving a Youtube video integrated on other web pages.; Type: web;
  • Name: yt-player-bandaid-host, yt-player-bandwidth, yt-player-headers-readable; This is used to determine the optimal video quality based on the visitor's device and network settings.; Type: web;
  • Name: yt-remote-cast-installed, yt-remote-connected-devices, yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-app, yt-remote-session-name; This is used to store the user's video player preferences using embedded YouTube video.; Type: web;
  • Name: YEC; This is used to store the user's video player preferences using embedded YouTube video.; Type: cookie; Duration: 1 year, 1 month;
  • Name: CONSENT; This is used to detect if the visitor has accepted the marketing category in the cookie banner. ; Type: cookie; Duration: 2 years;
  • Name: DEVICE_INFO; This is used to track user’s interaction with embedded content.; Type: cookie; Duration: 5 months, 26 days;
  • Name: remote_sid; This is used for the implementation and functionality of YouTube video content on the website.; Type: cookie; Duration: Session;
  • Name: test_cookie; This is a test for cookie setting permissions in user's browser.; Type: cookie; Duration: 1 day;
  • Name: VISITOR_INFO1_LIVE; This is used to measure the users bandwidth to determine whether they get the new or old player interface.; Type: cookie; Duration: 6 months;
  • Name: YSC; This is set by the YouTube video service on pages with embedded YouTube videos.; Type: cookie; Duration: Session;
  • Name: PREF; This is used to store information such as your preferred page configuration and playback settings such as explicit autoplay options, random mix, and player size.; Type: cookie; Duration: 8 months;
  • Name: pm_sess; This is used to maintain your browsing session.; Type: cookie; Duration: 30 minutes;
  • Name: CGIC; This is used to provide search results by auto-completing search queries based on a user's initial input.; Type: cookie; Duration: 6 months;
  • Name: UULE; This is used to determine the users geographic location. ; Type: cookie; Duration: 6 hours;

 

Google Ads Conversion Tracking

Description of Service
This is a conversion tracking service. This service records what happens after a click on an ad placed by us via Google Ads when users subsequently visit the website. In conversions, we measure whether users, after clicking on an ad placed by us via Google Ads, perform a certain action specified by us on the website (e.g., whether services are ordered). This allows the user to track which keywords, ads, ad groups or campaigns lead to the desired interaction of the users.

Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/troubleshooter/7575787?hl=en

Data Purposes
This list represents the purposes of the data collection and processing.

  • Conversion Tracking
  • Analytics
  • Measuring the success of marketing campaigns

Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies
  • Tracking Pixel
  • Tracking code

Data Collected
This list represents all (personal) data that is collected by or through the use of this service.

  • Browser language
  • Browser type
  • Clicked advertisements
  • Cookie ID
  • Date and time of visit
  • IP address
  • Referrer URL
  • Web request
  • User behavior

Duration to store the data
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
In the following the recipients of the data collected are listed.
Google Ireland Limited, Google LLC, Alphabet Inc
Click here to read the privacy policy of the data processor
https://policies.google.com/privacy?hl=en
Click here to read the cookie policy of the data processor
https://policies.google.com/technologies/cookies?hl=en
Click here to opt out from this processor across all domains
https://safety.google/privacy/privacy-controls/

Storage Information
Maximum age of cookie storage: 1 year

Stored Information

  • Name: test_cookie; Set as a test to check whether the browser allows cookies to be set. Does not contain any identification features.; Type: cookie; Duration: 15 minutes; Domain: doubleclick.net;
  • Name: IDE; Contains a randomly generated user ID. Using this ID, Google can recognize the user across different websites across domains and display personalized advertising.; Type: cookie; Duration: 1 year; Domain: doubleclick.net;
  • Name: _gcl_aw; This cookie is set when a user clicks on a Google ad to reach the website. It contains information about which ad was clicked, so that successes achieved, such as orders or contact requests, can be assigned to the ad.; Type: cookie; Duration: 2 months, 29 days;
  • Name: _gcl_dc_; This cookie is set when a user clicks on a Google ad to reach the website. It contains information about which ad was clicked, so that successes achieved, such as orders or contact requests, can be assigned to the ad.; Type: cookie; Duration: 2 months, 29 days;